Okcoin is hiring a
Web3 Research Analyst

Compensation: $36k - $60k *

Location: CA San Francisco, California, United States

About the Opportunity
Our mission is to help the next billion people experience the future of finance. We’re looking for UX Researchers to help define the future of our products, set strategies, and develop a culture of research driven user experience. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Japan, and while this role is listed in San Francisco, we are remote-first and believe in you working wherever you work best.
Okcoin's customer base is evolving as more everyday people embark on their crypto-finance journey. We are seeking an experienced research analyst to help us up-level our analytical capabilities and uncover insights about current and potential users to shape our product, design, and marketing strategy by mining data and proactively providing quantitative insights to enrich decision-making. As our first quant-centric research hire, you will be an instrumental part of the team, advising on personas, user journeys, and UX metrics for Okcoin. Success will be measured by designing, executing, and sharing out research and data dashboards cross-company which help to better understand and serve key user segments/personas and reduce friction at essential points in their user journeys.
What You’ll Achieve
  • Leverage data across our global products to refresh our user personas and dive deeper into customer segmentations and behaviors on a regular basis, given the fast-moving nature of crypto
  • Bridge UX Research and Product Analyst teams to recommend and report on daily/weekly/monthly metrics for Okcoin and competitors such as ‘time to complete tasks’ (onboarding, first purchase, etc.), average time spent in app, download rate, DAU, revenue, churn rate, SUS scores, etc.
  • Share actionable research findings to internal audiences via infographics, written reports and in-person presentations
  • Be an instrumental part of creating the best-in-class user experience for current and future cryptocurrency customers
What We Look For In You
  • 2-5 years of experience as a research analyst, data analyst, product analyst, or similar role
  • Ability to translate stakeholder requests into insightful data reports, and ‘tell the story’ to non-technical audiences
  • Deep understanding of quantitative research methodologies and when/how to leverage them (e.g. survey sampling and design, significance testing, regression modeling, experimental design, behavioral data analysis)
  • Experience in data manipulation and analysis using statistical tools (R/SAS/Stata, SQL/Hive)
  • Past experience working with a user research team
  • Able to not only report on data and insights, but have ‘bigger picture’ understanding of what the strategic impact is, and how we can fill in the ‘why’ behind the data with existing or future user research findings
Who We Are
Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 30 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone. We make it easy to buy and sell crypto and provide access to passive income earning opportunities.
Our growing UX Research team works to swiftly deliver research-backed insights regarding our current and potential users to stakeholders across Product, Experience, and Marketing teams. We directly contribute to the development and growth of Okcoin’s various product lines, as well as marketing and positioning campaigns. Additionally, we are charged with constantly measuring, testing, and iterating to optimize the overall cross-platform, global user experience. We are a multi-cultural and remote/decentralized team with a passion for making Bitcoin, crypto, and DeFi accessible to all.
Nice to Haves
  • Experience deriving data-driven insights for Fintech, Investment platforms, or Crypto products
  • Some existing understanding of Bitcoin, crypto, DeFi and blockchain (Bonus if you already are obsessed!)
  • Fluent in Mandarin
  • Experience working with global teams across offices and timezones
  • Actively seeking a fast-paced, constantly evolving work environment which is never boring nor predictable
  • Ability to travel internationally about 10% of the time
Highlights of Perks and Benefits
  • Market competitive total compensation package
  • Comprehensive insurance package including medical, dental, vision, disability & life insurance (Company pays 100% for employee/80% for dependents)
  • 401K with company contribution
  • Flexible PTO policy, company paid holidays, and flexible hours
  • UberEats Program
  • Paid Parental Leave
  • Employee Referral Bonus Program paid in BTC
  • Company Donation Match
  • More surprises when you join!
Okcoin Statement
Okcoin is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Apply Now:

This job is closed

Compensation: $36k - $60k *

Location: CA San Francisco, California, United States

This job is closed


Benefits: Pto, 401k, Dental Insurance, Medical Insurance


Receive similar jobs:

Remote Web3 Analyst Jobs

Job Position and Company Location Tags Posted Apply
Remote
Apply

Remote

Apply

Remote

Apply
Remote
Apply
Abu Dhabi, United Arab Emirates
Apply
New York, United States
Apply
Remote
Apply
Taipei, Taiwan
Apply
New York, United States
Apply

Remote

Apply

Recommended Web3 Analysts for this job

/@kareem


See Profile
/@alessandro


See Profile
/@hqin0912


See Profile
/@jotanas


See Profile
/@zachaustin


See Profile
Cover Letter / AI Interview