Newegg is hiring a
Web3 Business Support Specialist

Location: CA City of Industry US

Purpose of Job

Newegg is looking for a Business Support Specialist to join the Sales Support team in Newegg. The individual will perform any duties to provide support for the sales team ensuring smooth business operations. One will use relevant information to develop an action plan designed to make their business more effective and efficient. The person will report to Sr. Sales Operations Manager for Newegg North America team.

About Newegg

Founded in 2001, Newegg began selling PC components and helped popularize the PC-building movement. In doing so, we developed a cult following among PC and DIY enthusiasts. Since then, Newegg Inc. became the leading tech-focused e-retailer in North America, with a global reach in Europe, South America, Asia Pacific and the Middle East. Today, millions of customers turn to Newegg to shop for the latest PC components, consumer electronics, smart home and gaming products. Newegg is consistently ranked as one of the best online shopping destinations, and the company regularly earns industry-leading customer service ratings.

Our core values guide our entrepreneurial spirit. We recognize performance and support new ideas, and empower individuals to take ownership of their work while creating something unique. As an employee, Newegg offers medical, dental, and vision benefits day-1, 401k matching, pet insurance, and other excellent perks.

Job Description

  • Perform daily system administration tasks such as inputting and reviewing contract rule requests, reviewing daily and monthly accrual report, modifying existing information if request receive from direct team.
  • Support, oversee, and monitor EIMS contract management, tracking program accruals, responsible of POS report management to ensure invoices are billed in timely manner.
  • Support on administrative related function e.g. system access rights assignments, system control setup, process invoices for office supplies, help on department event coordination, etc.
  • Providing data, guides, and troubleshooting assistance to help the sales team.
  • Handling basic office duties, such as managing office supplies, coordinating for new hire setups and other requests, data entry, and ensuring office is well-maintained and organized.
  • Performs other duties as assigned.

Job Requirements
  • Bachelor’s degree in business administration or a related field
  • Successful previous experience as a sales representative or sales support specialist, consistently meeting or exceeding targets
  • Retail/eCommerce industry experience preferred
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

Essential Mental & Physical Function

Mental Functions: Decisions may affect a work unit or area within a department. May contribute to business and operational decisions that affect the department. This position performs a variety of routine duties within established policies and procedures or by referral to supervisor's guidelines.

Physical Functions: Sitting required 90% of the time. Walking and standing required 5% of the time respectively. No heavy lifting required. Constant keyboarding and telephone usage.

Supervisor Responsibilities

None.

Language Skills

Must be able to speak, read, write and comprehend English. Additional language would be a plus.

Work Environment

Office cubicle environment with minimal exposure to the environment or health hazards.

Travel Requirements

Travel is not required.

Apply Now:

This job is closed

Location: CA City of Industry US

This job is closed


Benefits: 401k, Vision Insurance, Medical Insurance


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