kristiankho

Operations Lead

I have a strong background in crypto operations, community building, and customer support, with over seven years of experience in the Web3 space. At CoinGecko, I scaled operations, managed customer support teams, and co-authored industry reports and guides that educated thousands on crypto and DeFi. I also built and grew blockchain communities, like Team Malaysia Steem, and actively engaged with the Web3 ecosystem through social platforms.

Iā€™m now looking for roles that allow me to leverage my expertise in operations while contributing to community management, customer support, or relationship management. I thrive in roles where I can streamline processes, foster strong connections, and drive meaningful impact in the Web3 industry.


Experience: 7 years

Yearly salary: $56,000

Hourly rate: $30

Nationality: šŸ‡²šŸ‡¾ Malaysia

Residency: šŸ‡²šŸ‡¾ Malaysia

Experience:

Period Title Company
2021 - Operations Lead CoinGecko.com
2020 - 2021 Operation Associate CoinGecko.com
2019 - 2020 Market Research Analyst CoinGecko.com
2017 - 2018 Drone Pilot and Instructor (Freelance) Sanudra Aerial Solutions Sdn. Bhd.
2015 - 2016 Customer Service Representative Leesing Group of Companies
2015 - 2015 HR Clerk Leesing Group of Companies
2014 - 2015 Store Assistant Peter Scientific Supplies / Syarikat Kumpulan Berjaya

Skills:

blockchain
communications
community-manager
customer-success
customer-support
operations
english
chinese-mandarin
malaysian