Project Manager

Managed cross-functional teams to successfully implement AP automation & e-invoicing for 8 countries, resulting in significant cost savings and process efficiencies. Crafted a detailed project playbook for an organization of 80+, aiming to enhance efficiency by defining roles/responsibilities and communicating a user-friendly framework.

Optimized Snap Research’s Legal & Privacy process framework, streamlining communications and processes to ensure clear expectations with stakeholders, team members, and external partners. Established team internal wiki, serving as the central hub for team-related documentation, FAQs, and onboarding resources, optimizing organizational efficiency and knowledge dissemination. Drove the launch of Snap’s Research Blog by defining goals and requirements, collaborating on branding with the Senior Communications partner to enhance the team’s visibility and thought leadership.

Coordinated schedules, travel, and communications for four senior executives (including SVP & VP of Eng) for 6 months, optimizing workflows with GSuite and Asana, leading to a promotion to Program Manager for exceptional task execution and enhanced productivity. Executed a global virtual offsite for 120+ team members during the pandemic, coordinating gift send-offs and activities, inspiring other Executive Assistants with its successful execution. Guided mentoring and onboarding for 6+ Executive Assistants, nurturing a supportive network and facilitating successful integration, showcasing leadership in development initiatives.

Protected executive's time by strong gatekeeping and communication skills, facilitating conflict resolution for customer issues through delegation or independent problem-solving. Supported executives and management team with project support, data analysis and tracking, ensuring smooth operations and decision-making processes.

Collaborated with Project Managers on successful Alexa skills projects for Fortune 500 companies, performing qualitative data analysis to drive project success.

Implemented 3 community assistance programs, including IRS Volunteer Income Tax Assistance, demonstrating strong project management skills, aiding over 100 low-income individuals, and showcasing effective time management. Created the initial employee handbook and organizational policies, showcasing my ability to work autonomously and with minimal guidance, ensuring compliance with HUD regulations.