5t3ph4n13
Production & Media [Vfx / 3 D Animation]
Hello / Hola / Kia Ora
I’m a Product Operations and Delivery professional with 7+ years of experience supporting customer-facing delivery, onboarding, and execution in complex, high-pressure environments. I’m New Zealand–born, based in Europe with Spanish residency, and open to fully remote roles.
My professional experience sits at the intersection of creative technology, production operations, and SaaS-style delivery. I’m used to taking technical or ambiguous requirements and turning them into clear plans, smooth execution, and predictable outcomes. I work closely with Product, Engineering, Design, and external stakeholders to keep teams aligned, reduce friction, and ship work on time—especially in fast-moving, distributed setups.
I currently work at Skydance Animation in Madrid and previously worked at Wētā FX on large-scale, globally recognised projects. Across these roles, I’ve supported complex pipelines, cross-functional teams, and high-expectation clients. I’m particularly comfortable in environments where pipelines and workflows aren’t fully defined, and where good communication, structure, and calm decision-making really matter.
Interested in Product Operations, Technical Program Management, Delivery Management, and Customer Success roles within Web3, SaaS, and developer-focused platforms.
Core Strengths
• Customer onboarding & enablement
• Client success & stakeholder communication
• Requirements gathering & translation
• End-to-end delivery ownership
• Cross-functional execution (Product / Engineering / Design)
• Process design, documentation & operational improvement
• Prioritisation & dependency management
• Async collaboration in distributed teams
• Calm, structured delivery under pressure
Delivery Experience
• Coordinated multi-team delivery across creative, technical, and production pipelines
• Translated complex technical and creative requirements into executable plans
• Owned schedules, milestones, dependencies, and risk tracking
• Acted as primary client and stakeholder point of contact
• Supported onboarding of new workflows, teams, and deliverables
• Improved clarity, communication, and delivery consistency in high-ambiguity environments
Experience: 7 years
Yearly salary: $60,000
Hourly rate: $20
Nationality: 🇳🇿 New Zealand
Residency: 🇪🇸 Spain