8221

Operations Officer

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I am an experienced operations professional with a strong background in client service, KYC, AML, and custody operations. Skilled in managing end-to-end query resolution, analyzing client data, and driving operational improvements. Currently pursuing the CAMS license to enhance my compliance expertise.


Key Skills:


  • KYC & AML Due Diligence
  • Client Relationship Management
  • Compliance Applications (e.g., Refinitiv)
  • Proficient in Excel (VBA scripting)
  • Basic proficiency in Python
Experience:


Operations Officer • Aegis Custody
June 2022 - September 2023


  • Conducted KYC, CDD, and AML checks.
  • Streamlined KYC processes, boosting efficiency by 20%.
  • Developed OTC channels and partnered with cryptocurrency-friendly banks.
Sales Assistant • G-Formance.corp
November 2023 - June 2024


  • Expanded client base and facilitated pricing and after-sales service.
  • Assisted in website operations and troubleshooting.
Additional Info:


  • Fluent in English and Mandarin
  • Strong interpersonal and communication skills
  • Committed to continuous learning and professional development

Experience: 2 years

Yearly salary: $10,000

Hourly rate: $10

Nationality: 🇹🇼 Taiwan

Residency: 🇹🇼 Taiwan

Experience

Sales Assistant
G-Formance.corp
2023 - 2024
- Expanded client base and facilitated discussions on product pricing and after-sales service. - Assisted in website operations, including coding and troubleshooting. - Utilized analytical skills to identify client needs and provide effective solutions.
Operations Officer
Aegis Custody
2022 - 2023
- KYC&CDD: Conduct document authenticity, background checks, negative news searches and OFAC lists on customers to ensure that customer cash flows are not connected to money laundering or terrorist. - Process optimizing: Implemented streamlined KYC processes resulting in 20% increase in efficiency. - AML: Conducted thorough AML checks on client transactions to ensure compliance with regulatory standards. - OTC&Bank: Developed OTC channels and established partnerships with cryptocurrency-friendly banks. - Research Report: Researched and provided market insights to the R&D department.

Skills

business-development
customer-support
defi
kyc
english
chinese-mandarin
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