aarya

As Team Manager at Aprameya Social Media and PR Agency, I led a team in executing social media campaigns and managing client relations. My role involved coordinating with clients, optimizing team workflows, and ensuring timely delivery of content. This experience strengthened my leadership, communication, and project management skills.

As Lead Subtitler at Vikatan, I managed a team to ensure the accurate and timely delivery of media content. My role involved coordinating with multiple teams, optimizing workflows, and maintaining clear communication. These experiences helped me develop strong leadership, collaboration, and organizational skills.

I managed backend order operations, handling high-volume orders and providing multilingual support in English, Telugu, Hindi, Kannada, and Malayalam. I achieved 640 five-star ratings out of 800 calls, managed irate situations, and resolved social media escalations. I utilized Salesforce and Genesys for customer interactions and modified scripts during peak seasons to improve efficiency and ease training for new batches. Recognized as a star performer, I consistently demonstrated strong problem-solving skills and maintained a high level of customer satisfaction.

As a freelance camera technician at EVP Filmcity, I worked on various Reality show and media projects, ensuring the technical setup and operation of camera equipment. My role involved collaborating with the production team to achieve high-quality results and adhering to tight schedules. This experience enhanced my technical expertise, problem-solving abilities, and teamwork skills.