abdulqodirops

Web3 Community Support / Community Operations Associate

Community and operations-focused professional with experience in user support, chat-based communication, and daily operational workflows. Skilled in handling community-style inquiries, maintaining user engagement, identifying recurring issues, and escalating feedback to internal teams. Strong in documentation, reporting, and retention-support processes. Detail-oriented, reliable, and well-suited for entry-level Web3 community and operations roles in remote environments.



Experiece: 6 months

Yearly salary: $50,000

Hourly rate: $30

Nationality: 🌏 Remote

Residency: 🇮🇩 Indonesia


Experience

Administrative & Operations Support
Multiple Companies
2020 - 2025
Assisted users and internal teams through clear, structured written communication. Handled daily chat-based inquiries while maintaining a positive and professional user experience. Supported routine operational workflows, task coordination, and internal reporting. Identified recurring user issues and escalated feedback to relevant teams for resolution. Maintained documentation, records, and operational consistency across daily activities. Demonstrated strong discipline, attention to detail, and reliability in repetitive workflows.
Market Research & Data Support
PT. Equityworld Futures
2019 - 2020
Collected and organized structured data for internal analysis and reporting. Summarized findings to support operational and retention-related decision-making. Maintained accuracy and consistency in data handling and documentation. Supported teams with reliable data preparation and reporting processes. Applied analytical thinking and attention to detail in daily tasks.

Skills

communication
discord
operations
remote
writer
community-manager
english
indonesian