abraham123
Customer Care Representative
My name is Abraham Onyeagwaibe.I am graphic designer, video editor and virtual Assistant, a content writer and customer care rep. I have worked in 5 companies both local and diaspora, most of the companies include, MTN Nigeria, huggies diaper Company, Major link digital world and many others. I have got years of experience and my priority is to deliver my job with excellence and integrity.... kindly consider me for Any job in these line of profession.
Experience: 1 year
Yearly salary: $10,000
Hourly rate: $15
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
English Teacher
Pearl group of school 2023 - 2024
Teaching students grammar, writing, and reading comprehension Lesson planning: Creating lesson plans that are engaging and inspire students to learn Grading: Grading tests, essays, and assignments Tracking progress: Tracking student progress and writing progress reports Communicating: Communicating with students, parents, and administrators Managing: Managing classroom crises and resolving conflict Researching: Researching new language teaching methods Collaborating: Collaborating with teaching staff and administrators Creating individualized plans: Creating individualized plans for students with special requirements Providing feedback: Providing feedback to students and parents based on workload and classroom behavior Keeping records: Keeping a record of students' attendance and grades
Graphic designer/video Editor
Major link Digital world 2022 - 2023
Print and digital design Amend designs after feedback Drawing concepts for new designs Stay updated on trends Video editing Branding and identity Conceptualize visuals based on requirements Create animations and motion graphics
Virtual Assistant
Money point Nigeria 2021 - 2022
Scheduling: Scheduling appointments, meetings, and travel arrangements Communication: Answering and directing phone calls, managing email accounts, and responding to customer queries Organization: Managing calendars, organizing files and documents, and maintaining online records Data entry: Entering data into spreadsheets and other programs Social media: Managing social media accounts, scheduling posts, and creating content Presentations: Preparing, editing, and proofreading presentations and reports Bookkeeping: Managing invoices, expenses, and basic financial records Research: Conducting market research and online research for presentations
Customer care rep
MTN 2019 - 2020
Answering questions: Providing information about products and services, and answering questions about reservations Resolving issues: Clarifying complaints, identifying the cause of the problem, and selecting a solution Following up: Checking in with customers to ensure their satisfaction Recommending products: Based on customer information and needs, recommending products or services that might benefit them Processing orders: Taking orders, calculating charges, and processing payments Handling returns: Processing returns and handling complaints Escalating issues: When necessary, referring customers to superiors or escalating concerns to the management team
Skills
content-writer
data-entry
english-teacher
graphic-designer
virtual assistant
kyc
english