abramlinco

Customer Support Specialist | Community Manager | Web3 & Tech Enthusiast

I am a Web3 Community Manager and Customer Support Specialist with 4+ years of experience building and running blockchain communities from the ground up. I have worked with Quicksilver Protocol, Persistence One, pSTAKE Finance, Omniflix Network, and Sentinel VPN — managing communities of up to 12,000 members across Discord and Telegram, resolving 50+ support tickets daily, and keeping users engaged through market cycles, product launches, and protocol upgrades. I also run AJ Story Lab, an AI video content brand, which means I bring a sharp content and communication edge alongside my community work. Available now, open to remote roles globally. 


Experience: 4 years

Yearly salary: $50,000

Hourly rate: $25

Nationality: 🇳🇬 Nigeria

Residency: 🇳🇬 Nigeria


Experience

Community Moderator
pStake Finance/ZkSync ID
2023 - 2025
Provided frontline community support and moderation across Discord and Telegram, handling user inquiries on staking, governance, and product onboarding.
Business Development Manager
Metrosmart Logistics and Investment Limited
2022 - 2025
Metrosmart is a logistics company that offers expert logistics services to clients.
Ambassador
Comdex
2022 - 2024
Content creator and promoting the utilities of defi in Comdex to the community
Brand Ambassador
CHAINGAIN
2022 - 2023
A content creator specialist. Promoting utilities of @Chaingain
Ambassador
Sentinel dVPN
2021 - 2024
Cryptocurrency Project
OroPocket
2021 - 2024

Skills

ambassador
chatbot
community-manager
crm
customer-support
dao
dapp
defi
depin
discord
moderator
telecom
web3
english