abramov
Esports Operations & Community Manager
Esports operations & community manager with 5+ years of experience across gaming, Web3, and team logistics. Built and led a 29K+ Telegram gaming community, organized AMA campaigns, and negotiated partnerships with major crypto exchanges (Bybit, MEXC). Operated a high-traffic Telegram-based shop handling over 2,000 monthly clients, including full-cycle logistics and customer support. Experienced in budget management, reporting, team coordination, and live event operation. Former esports commentator (2020–2025) with excellent public-speaking skills and deep understanding of gaming culture.
Experience: 3 years
Yearly salary: $24,000
Hourly rate: $15
Nationality: 🇺🇦 Ukraine
Residency: 🇺🇦 Ukraine
Experience
Customer Success Lead & Content Coordinator
Zong UC Shop & Ryba UC Shop 2023 - 2025
Operated and scaled two Telegram shops selling PUBG Mobile UC to over 2,000 customers monthly. Handled daily customer support (order tracking, refunds, payment issues). Managed monthly sales and expense reports; coordinated accounting and payouts. Created original content ideas and wrote promotional scripts for Telegram campaigns and in-app announcements. Wrote short scripts for product-related videos and stories (Telegram, YouTube Shorts, Reels). Collaborated with designers and video editors by preparing text briefs and outlining video structures. Launched and iterated in-channel marketing mini-campaigns that boosted customer retention and repeat purchases.
Project Manager
Esports & Gaming Apps 2021 - 2022
Coordinated 11-person cross-functional team (design, dev, QA) using Scrum/Kanban. Collaborated with tournament organizers on timelines, updates, and integration of sponsor campaigns. Maintained backlog, risk logs, and managed feature delivery and stakeholder communications. Supported scheduling and execution during live online/in-person events.
Skills
community-manager
content-marketing
content-writer
partnership
english
ukrainian