adaku
Customer Success And Sales Professional
I’m a Customer Success and Sales professional who enjoys helping customers solve problems, get value, and grow into long-term partners.
Over the years, I’ve worked in SaaS, Web3, and e-commerce, handling onboarding, support, troubleshooting, upselling, and closing deals. I’m good at listening, understanding what a customer really needs, and offering solutions that make their experience easier and better.
Recently, I closed a $5,000 liquidity investment by building trust and clearly communicating value which is the same approach I use when turning warm leads into paying customers.
What I’m good at:
✔ Clear communication & customer empathy
✔ Sales — prospecting, follow-up, handling objections, closing
✔ Technical troubleshooting & problem-solving
✔ CRM tools & keeping pipelines organized
✔ Working with global teams and fast-moving environments
I’m currently open to remote Customer Success, SDR, or hybrid CS/Sales roles where I can help teams grow, keep customers happy, and support revenue goals.
If you’re looking for someone who takes ownership, stays consistent, and truly cares about customers let's connect
Over the years, I’ve worked in SaaS, Web3, and e-commerce, handling onboarding, support, troubleshooting, upselling, and closing deals. I’m good at listening, understanding what a customer really needs, and offering solutions that make their experience easier and better.
Recently, I closed a $5,000 liquidity investment by building trust and clearly communicating value which is the same approach I use when turning warm leads into paying customers.
What I’m good at:
✔ Clear communication & customer empathy
✔ Sales — prospecting, follow-up, handling objections, closing
✔ Technical troubleshooting & problem-solving
✔ CRM tools & keeping pipelines organized
✔ Working with global teams and fast-moving environments
I’m currently open to remote Customer Success, SDR, or hybrid CS/Sales roles where I can help teams grow, keep customers happy, and support revenue goals.
If you’re looking for someone who takes ownership, stays consistent, and truly cares about customers let's connect
Experience: 3 years
Yearly salary: $72,000
Hourly rate: $25
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Sales and Customer Success Associate
YipOnline 2023 - 2024
Served as the main point of contact for onboarding and post-sale support across multiple accounts. Managed customer relationships to reduce churn and improve retention through proactive check-ins and education. First customer success associate to convert a lead into a full-cycle client who generated over ₦800,000 in platform sales. Collaborated with dev. and product teams to resolve issues and implement customer driven improvements. Created Canva-based visual guides and templates that simplified onboarding and improved adoption.
Skills
account-manager
business-development
communication
customer-service
customer-success
customer-support
fintech
saas
sales
english