adam2626

Beginner

"I am a professional with a unique career journey, blending the discipline and standards of excellence from the premium hospitality industry with the agility and insights of the digital world.
My career foundation was forged in the hospitality sector, where I gained direct experience as a Banquet Service Crew member at distinguished institutions like the JW Marriott Hotel Surabaya and Bumi Surabaya City Resort. Here, I was trained to work with precision, coordinate within a team under high pressure, and ensure guest satisfaction at large-scale events. This experience instilled in me a strong work ethic and a deep understanding of what constitutes world-class service.
In parallel, since 2019, I have been deeply immersed in the digital landscape as a self-starter. I have successfully built and managed online communities on Telegram and executed peer-to-peer (P2P) e-commerce operations via Facebook, honing my skills in negotiation, digital marketing, and building customer trust in a digital-first environment.
My curiosity then led me deeper into the Web3 space, where I undertook an intensive period of studying market analysis and risk management as an independent digital asset trader. This experience provided me with a direct user perspective, understanding the pain points, needs, and psychology within this complex ecosystem.
This unique combination of disciplined service from premium hospitality and the intuitive agility of the digital world has shaped me into a well-rounded and resilient individual. I am confident that my background makes me an ideal candidate for roles requiring deep customer empathy, rapid problem-solving, and adaptability, such as in Customer Success, Community Management, or Operations within a forward-thinking tech company."


Experiece: 6 months

Yearly salary: $10,000

Hourly rate: $10

Nationality: 🇮🇩 Indonesia

Residency: 🇮🇩 Indonesia


Experience

F&B Service
Hotel Bumi Surabaya City Resort
2024 - 2025
Mengelola persiapan komprehensif untuk berbagai acara banquet, termasuk penataan ruang, pengaturan meja, dan dekorasi sesuai Banquet Event Order (BEO). Menyajikan layanan penyajian makanan dan minuman berkualitas tinggi kepada tamu VIP dan peserta acara, memastikan standar operasional terpenuhi. Mendukung kelancaran operasional acara dengan respons cepat terhadap kebutuhan tamu dan menjaga standar kebersihan area.
Banquet Service
Hotel JW Marriotts Surabaya
2023 - 2025
Managing comprehensive preparations for various banquet events, including room layout, table arrangements, and decorations according to the Banquet Event Order (BEO). Providing high-quality food and beverage service to VIP guests and event participants, ensuring operational standards are met. Supporting smooth event operations with quick responses to guest needs and maintaining cleanliness standards in the area.

Skills

analyst
digital-marketing
telecommuting
trader
social-media
english
indonesian
javanese