aldnraf
Operations Professional
.JPG)
Operations professional with 4+ years of experience in real-time monitoring, incident handling, and public communication. Proven ability to manage high-pressure situations, coordinate cross-functional teams, and maintain structured workflows. Currently transitioning into Web3 ecosystem, seeking a role as Community Moderator / Web3 Operations Support for global crypto projects.
Experience: No experience
Yearly salary: $12,000
Hourly rate: $10
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Traffic Information Center Officer
Indonesian Highway Company (Jasamarga) 2024 - 2025
Delivered real-time updates to users via digital communication channels. Monitored live systems and escalated urgent issues. Coordinated multiple units during incidents. Ensured accurate and structured information flow.
Highway Patrol & Service Support Officer
Indonesian Highway Company (Jasamarga) 2020 - 2023
Responded to public inquiries and resolved complaints. Maintained operational discipline under pressure. Coordinated emergency and field response teams. Enforced SOP compliance across operations.
Skills
communication
community-manager
css
customer-service
customer-support
javascript
photoshop
transcribing
translator
english
indonesian