Aleks

Head Of Support

Greetings!

I'm an experienced IT professional with a strong background in customer support and key account management. With over 17 years in the field, I've developed and managed efficient support teams in various industries, focusing on creating effective workflows and improving service quality.

Since 2014, I've been actively involved in the cryptocurrency sector, experiencing its ups and downs firsthand. My work includes leading crypto projects, technical development, and managing B2B relationships. I'm also skilled in strategy, market analysis, and helping businesses grow in the crypto world.

Combining my knowledge of tech support with my passion for cryptocurrency, I am adept at tackling challenges in both IT and the evolving crypto market.


Experience: 11 years

Yearly salary: $70,000

Hourly rate: $40

Nationality: 🌏 Remote

Residency: 🇦🇲 Armenia

Experience:

Period Title Company
2021 - 2022 Head of Community Tango Me
2019 - 2021 Head of Support SIA "Veesp"
2005 - 2019 Various IT management
2022 - 2024 Head of Support ESN LLC
2022 - 2023 B2B Account Manager Scalable Solutions AG

Skills:

account-manager
business-development
crypto
customer-success
customer-support
fintech
mobile
python
english
russian