aleks

Head Of Support

Greetings!

I'm an experienced IT professional with a strong background in customer support and key account management. With over 17 years in the field, I've developed and managed efficient support teams in various industries, focusing on creating effective workflows and improving service quality.

Since 2014, I've been actively involved in the cryptocurrency sector, experiencing its ups and downs firsthand. My work includes leading crypto projects, technical development, and managing B2B relationships. I'm also skilled in strategy, market analysis, and helping businesses grow in the crypto world.

Combining my knowledge of tech support with my passion for cryptocurrency, I am adept at tackling challenges in both IT and the evolving crypto market.


Experience: 11 years

Yearly salary: $70,000

Hourly rate: $40

Nationality: 🌏 Remote

Residency: 🇦🇲 Armenia


Experience

Head of Support
ESN LLC
2022 - 2024
B2B Account Manager
Scalable Solutions AG
2022 - 2023
Head of Community
Tango Me
2021 - 2022
Head of Support
SIA "Veesp"
2019 - 2021

Skills

account-manager
business-development
crypto
customer-success
customer-support
fintech
mobile
python
english
russian