alessio

Fraud Investigations & AML/CTF – Conducting in-depth analysis of financial fraud, money laundering, and terrorist financing activities, including forensic reviews and evidence documentation to mitigate risks. Suspicious Activity Reporting (SAR) – Preparing and filing SARs to uphold regulatory compliance, ensuring timely escalation of high-risk transactions and patterns. Transaction Monitoring & Risk Detection – Leveraging advanced analytics to monitor transactional data, identify irregularities, and implement real-time fraud prevention controls. Cross-Functional Case Resolution – Collaborating with legal, compliance, and law enforcement teams to resolve complex cases, manage victim restitution processes, and enforce preventative measures.

Financial Investigations - detecting and collecting evidence related to financial fraud, embezzlement, and other illicit financial activities. Solving problems related to Security, SAR, KYC, ATO, CSI & Fraud in more than 18 different languages. Managing suspects and victims, scheduling refunds. Tracking transactions on multiple blockchains.

Managed Affiliate Marketing, overseeing partnerships and optimizing performance. Oversaw Key Opinion Leader (KOL) management, ensuring effective collaborations. Executed Copywriting & Content Marketing strategies for impactful campaigns. Addressed technical and organizational challenges in marketing campaigns. Proficiently handled technical and organizational aspects of marketing campaigns.

Head of Advertising, SMM and Web Development for a Fashion Design Academy in Rome.

Providing assistance and support (in Italian and English) to users having crypto-related issues.

Managed live chat for Binance, addressing user inquiries and resolving issues in real-time. Demonstrated deep knowledge of cryptocurrencies, blockchain, and trading to help users navigate the platform. Effectively resolved transaction, account access, and technical issues, ensuring high customer satisfaction. Enforced compliance policies for a secure and regulatory-compliant crypto trading environment. Collaborated with internal teams to promptly escalate and resolve complex issues.

System Administrator, First Level Support & IT Helpdesk. During my stay at Kaspersky, we have received many phishing and DDoS attacks, from which we have been able to successfully defend ourselves in advance thanks to in-depth cybersecurity courses and well-prepared infrastructures.

I developed programs that helped the GLS Logistics System (parcel tracking, database parsing, and more).

On the developing side: Host and Domain Creation, Website Developing by using CMSs, but also HTML, CSS and PHP. Developing and Design for Web and Mobile. On the designing side: User Experience Design, User Interface Design, Product Design, Responsive Web Design.

Maintenance and Management of Linux Servers (Ubuntu, CentOS). Creation and Management of NAS(es) (OpenMediaVault, FreeNAS). Installation of private servers for: Apache and Nginx servers, VPNs, Gaming Servers.