alexaisonchain

Hired, coached, and empowered a team of 8 Account Executives within the mid-market ($30k ACV) fleet maintenance software space. Conducted call coaching and forecasting via Gong. Partnered with inbound and outbound SDR managers and representatives to share best practices and provide directional feedback to ensure top-of-funnel health. Managed headcount planning and hiring to maintain quota capacity.

Coached and developed a team of Account Executives each responsible for a $1mm annual quota. Personally responsible for a $6mm annual team quota. Consistently exceeded published targets through individual empowerment, coaching, and deal-by-deal level support. Targeted companies with 100-250 employees averaging $25-30k ARR. Strategized with internal partners to ensure accurate forecasting (via Clari), and top of funnel initiatives to drive additional opportunities for business to close. Partnered with pre-sales and post-sales teams to provide a holistic approach to increase confidence and efficacy of customer onboarding.

Hired, developed and empowered inbound sales teams to their highest growth potential. Responsible for onboarding, training and coaching individuals to serve end users, increase conversion, MRR and ACV. Collaborated cross-functionally to establish best practices enabling our teams to scale to the needs of our growing customer base. Rightsized Sandler Selling methodologies in alignment with Gusto values to enhance individual selling capabilities and differentiate the customer experience.

Hired, developed and coached direct sales teams for both inbound and outbound direct sales across SMB and Mid Market channels. Collaborated cross-functionally to optimize lead flow, awareness campaigns and increase conversion. Identified inefficiencies in workflows to establish and scale best practices for both our internal and external customers.