alexbrin

Technical Support and Customer Support specialist with experience in FinTech, crypto, VPN infrastructure and digital products.

I have hands on experience troubleshooting technical issues, investigating payment and account related cases, working with Linux servers, networking and VPN technologies, and supporting users across different platforms.

My technical background includes Linux, networking, DNS, routing, VLESS, Xray Reality, WireGuard, MTProto, monitoring, logs and incident troubleshooting.

I also have experience with FinTech and crypto related customer support, including payment issues, transaction statuses, verification, account operations and escalations.

I am comfortable working with CRM and HelpDesk systems, handling multiple requests simultaneously and communicating technical information in a clear and understandable way.

Native Russian speaker with strong written and spoken English. Open to remote opportunities in Technical Support, Customer Support, FinTech, Web3, Payments and VPN related products.