alexequence

Led business operations and financial management for a US-based fintech startup providing Revenue-Based Financing (RBF) to YouTube creators. Partnered closely with founders to oversee company operations, financial governance, investor readiness, and cross-functional execution while leading a small operations team. Managed Finance, Legal, IT, and Administration, owning budgeting, cash flow, and domestic and international payments. Managed relationships with banks, payment providers, accountants, and external advisors. Prepared management reports, financial models, and fundraising documentation to support strategic decisions and due diligence. Coordinated contracts, compliance, and legal operations, while overseeing IT infrastructure, access management, cloud platforms, and internal business systems (CRM, workflows). Improved operational efficiency through automation, standardized processes, and internal policies.

Led business operations and financial management for an international Amazon e-commerce company, driving operational efficiency and scalable business processes. Owned budgeting, cash flow, financial reporting, payment operations, reconciliations, banking relationships, and Amazon sales performance analysis. Coordinated tax compliance and external audits to ensure regulatory compliance. Led ERP development, Amazon Seller Central integrations, and process automation to improve financial and operational workflows. Managed end-to-end People Operations, including payroll, recruitment, onboarding, performance management, and employee support. Implemented internal controls, standardized processes, and governance practices to reduce operational risk while preparing financial analysis and management reporting to support strategic decision-making and business growth.

Partnered closely with the CEO and CFO to coordinate strategic initiatives, track priorities, and support cross-functional execution. Conducted business, market, and competitive research, preparing executive briefings, financial models, budgets, reports, and analytical dashboards to support decision-making. Coordinated relationships with domestic and international partners, vendors, and service providers, supporting negotiations, engagement, delivery, and payment processes. Managed business documentation, executive calendars, meetings, travel logistics, visa support, and stakeholder communications while ensuring efficient day-to-day operations of the executive office and supporting ad hoc business initiatives.

Managed day-to-day business operations, ensuring efficient execution across teams and functions. Optimized business processes by developing standardized workflows, operational procedures, and internal guidelines. Monitored KPIs, operational performance, and resource allocation, including staffing, timelines, and budgets. Coordinated cross-functional teams, managed priorities, and ensured timely delivery while identifying and resolving operational risks and bottlenecks. Prepared operational reports and management updates to support decision-making. Improved collaboration and efficiency through process automation, digital tools, and workflow optimization while ensuring compliance with internal policies and service-level agreements (SLAs).

Coordinated day-to-day operations for three executives, managing priorities, schedules, and operational workflows to support business execution. Organized internal and external meetings, business discussions, and corporate events, ensuring effective planning, logistics, and stakeholder coordination. Collected, analyzed, and structured business information while preparing reports, presentations, analytical materials, and operational dashboards to support decision-making. Tracked cross-functional initiatives, monitored project progress, and coordinated execution across teams to ensure timely delivery of business priorities and operational objectives.

Managed daily lounge operations, coordinating team activities and ensuring efficient service delivery. Developed and improved operational procedures, oversaw inventory and procurement, and maintained high service standards. Recruited, onboarded, trained, and supervised staff, ensuring compliance with internal policies, technical, sanitary, and fire safety requirements. Managed client appointments, consultations, loyalty programs, and complaint resolution while maintaining a high-quality customer experience. Monitored facility operations, coordinated support staff, reported operational issues to management, and supported the supervisor with ad hoc business and administrative tasks.

Provided administrative and operational support to the executive, ensuring efficient day-to-day business operations. Managed communications, correspondence, calls, and interactions with clients and business partners. Coordinated office administration, vendor relationships, procurement, and internal operational processes while maintaining document management and business records. Collected and analyzed advertising campaign data, preparing reports to support management decision-making. Coordinated meetings, prepared business documentation, and supported ad hoc operational and administrative initiatives.

Provided comprehensive administrative and operational support to the CEO, ensuring effective execution of daily priorities and business activities. Managed executive calendars, meetings, travel, correspondence, and communications while coordinating with senior management, partners, and external stakeholders. Prepared agendas, presentations, reports, briefing materials, and meeting documentation, including action item tracking and follow-up. Supported strategic initiatives, document management, contract preparation, and approval processes while handling confidential information with a high level of discretion and professionalism.