alexsattler
Tam Technical Account Manager
Experienced Business Development and Account Management professional with over 12 years in delivering tailored IT and telecom solutions. Now pivoting towards blockchain and Web3, with solid knowledge in DeFi and smart contract development. Passionate about driving innovation and fostering strategic partnerships to expand decentralized ecosystems.
Experience: 5 years
Yearly salary: $60,000
Hourly rate: $30
Nationality: 🇧🇷 Brazil
Residency: 🇧🇷 Brazil
Experience
Technical Account Manager
ISH Tecnologia 2023 - 2024
Managed customer success initiatives, focusing on cybersecurity solutions which are pivotal for blockchain technology. Developed strategies for securing complex IT environments, providing a strong foundation for ensuring the security of blockchain-based platforms. Drove strategic action plans to enhance service delivery and customer satisfaction.
Enterprise Account Manager
Vivo (Telefônica Brasil) 2012 - 2023
Led business development for a portfolio of IT and Telecom services, managing high-value accounts with strategic clients such as Vale, Enel, and Equinix. Negotiated and managed multi-year contracts, ensuring growth and customer satisfaction through innovative tech solutions, including cloud services and big data analytics. Spearheaded initiatives to integrate cutting-edge technologies into client solutions, setting the stage for a transition into blockchain and decentralized systems.
Account Manager
GVT 2011 - 2011
Developed and implemented a new indirect sales channel, increasing clients by 31% and surpassing 108% of sales objectives in 2011. Focused on customer experience and mining solutions, driving significant client engagement and retention.
Skills
blockchain
business-development
customer-success
developer-relations
infrastructure
partnership
product-manager
project-manager
smart-contract
solidity
web3
customer-support
english
french
portuguese
spanish