aliceho20

Defined and executed the product vision for a secure, encrypted payments and rewards platform, translating regulatory, privacy, and business requirements into scalable, cloud-native architecture and solution designs. Led technical discovery and pre-sales solutioning with merchants and partners, designing secure transaction workflows and presenting solution architectures to support adoption and integration. Owned the end-to-end delivery roadmap—from requirements gathering and compliance planning to UX design, MVP delivery, and go-live—ensuring readiness for enterprise customers.

Owned discovery, demo preparation, and solution walkthroughs for enterprise prospects, accelerating decision-making and deal cycles. Partnered with founders to define go-to-market strategy, including ICP identification, solution packaging, and industry-specific solution narratives. Supported pipeline execution by bridging sales, product, and engineering teams, ensuring smooth handoff from demo to onboarding and implementation. Collected structured client feedback during demos and POCs, influencing product roadmap, feature prioritization, and enterprise readiness.

Contributed to the design and delivery of modular, scalable distributed systems, supporting cross-chain swaps and extensible upgrade paths. Designed API-driven, event-based workflows integrating multiple liquidity sources to improve execution quality and system reliability. Authored technical documentation and onboarding materials, reducing integration friction and enabling faster partner adoption. Conducted competitive and architectural analysis of cross-chain platforms, influencing roadmap priorities and differentiation strategy.

Owned delivery of a production-grade loan monitoring dashboard for a European bank, from requirements gathering through deployment. Designed real-time data pipelines and monitoring workflows, enabling proactive detection of at-risk loans during COVID-19. Prioritized features based on business impact and customer feedback, effectively acting as both solution engineer and product owner.

Worked directly with enterprise customers including Bank of America, Disney, and CVS Pharmacy to design tailored, data-driven storage solutions. Led technical discovery sessions, translating customer requirements into scalable architectures that reduced cost and improved operational efficiency. Delivered competitive solution analyses and executive-level presentations, influencing purchasing decisions and adoption. Acted as a technical pre-sales partner, bridging customer needs with platform capabilities.