alicelira

Web Designer

Hello, my name is Alice. I am a self-motivated professional with a deep passion for technology and creativity. I focus on innovation, which is always geared towards improving customer experience.
With my skills, I bring experience across many fields, including analyzing key performance indicators, data, and developing communication strategies, which have significantly contributed to customer retention in my previous positions.
I am now seeking career progression opportunities where I can leverage my skills and passion to make a meaningful difference for the company and its customers.


Experience: 3 years

Yearly salary: $30,000

Hourly rate: $10

Nationality: 🇧🇷 Brazil

Residency: 🌏 Remote


Experience

Junior UX/UI Designer
Produtalk
2023 - 2023
Produtalk is a team of experienced designers building user interfaces for clients across the globe. Collaborated with teams to craft user-centered designs for digital products, such as admin dashboards. Assisted in user research, wireframing, prototyping, and interface design, striving to apply design principles and learn industry best practices. Contributed to the application of industry best practices and design principles, continuously improving my skills and adapting to new tools and methodologies.
Educational Supervisor
Ser Educacional Group
2023 - 2023
Ser Educacional Group is the biggest group of universities in Brazil focused on remote education. Created and gathered learning materials for students. Was responsible for responding to student inquiries. Monitored student performance and suggested actions to improve academic success.
Customer Experience
Ser Educacional Group
2021 - 2023
Onboarded new customers by email and WhatsApp marketing strategies. Defined OKRs for customer success. Stimulated upsell and cross-sell sales for postgraduates. Created artwork and texts for email marketing campaigns and social media.

Skills

design
english
portuguese