alphabet

Web3 Community Manager/Technical Support

Aspiring to join an innovative organization where I can apply my adaptability, work ethic, and dedication to achieving team objectives. I am eager to embrace new challenges, expand my skills, and contribute to meaningful outcomes for the company.


Experience: 3 years

Yearly salary: $30,000

Hourly rate: $10

Nationality: 🇵🇭 Philippines

Residency: 🇵🇭 Philippines


Experience

Community Moderator/Technical Support
JYLDigitalServices
2022 - 2025
Provided player support and game navigation assistance across Telegram and Discord for titles like Chain of Alliance, Mines of Dalarnia, Dalarnia Nexus, and more. Reported bugs, troubleshooted technical issues (including node-related concerns), and ensured smooth game operations. Relayed player feedback, suggestions, and improvement ideas to development teams, contributing to game quality and user satisfaction. Enhanced user experience by guiding players through platform features and ensuring prompt resolution of inquiries and support tickets.

Skills

community-manager
english