alubaidahhfdz
Analytical And Results Driven Mathematics Graduate
Analytical and results-driven Mathematics graduate from IPB University with hands-on experience in data science and business analytics through impactful internships at Telkom Indonesia and PELNI. Proven ability to develop end-to-end AI/ML solutions and generate actionable insights that drive operational excellence and strategic decision-making.
Experience: 1 year
Yearly salary: $10,000
Hourly rate: $10
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Internship at Data Scientist
PT Telkom Indonesia (Persero) Tbk 2024 - 2025
Built an AI-powered chatbot to streamline customer-agent interactions, reducing average response time by 30% and increasing customer satisfaction scores. Developed predictive models (regression, classification, NLP) to enhance customer retention strategies, increasing model accuracy by 15% compared to baseline methods. Performed customer segmentation, sentiment analysis, and topic prediction, leading to more personalized customer interactions and improved engagement by 20%. Maintained & improved dashboards & databases, enhancing real-time analytics efficiency and reducing report generation time by 40%. Optimized revenue streams by analyzing customer behavior data, reducing potential customer churn by 10%.
Internship at Business & Data Analyst
PT Pelayaran Nasional Indonesia (Persero) 2024 - 2024
Analyzed freight and passenger market trends, leading to optimized shipping schedules and a 12% increase in operational efficiency. Evaluated the Hub and Spoke Model to assess effectiveness, identifying key inefficiencies and providing recommendations that improved route utilization by 18%.
Skills
ai
chatbot
data viz
machine-learning
nlp
python
data-science
english