amit7958

Customer Support Executive

Customer Support Executive with nearly 1 year experience in international chat support and 3+ years Web3 involvement. Skilled in resolving customer queries, transaction issues, and account concerns while meeting SLA/KPI targets, with strong knowledge of crypto support.


Experiece: 6 months

Yearly salary: $10,000

Hourly rate: $10

Residency: 🇮🇳 India


Experience

Customer Support Executive
Teleperformance
2025 - 2026
Handled 80–100+ daily chats, Resolved payment, refund & account issues, Maintained SLA/KPI & high CSAT, Managed escalations & complex queries

Skills

ai
blockchain
crypto
customer-service
customer-success
customer-support
defi
email-marketing
network-engineer
nft
smart-contract
web3
english
bengali
hindi