amol22

Customer Support Associate

Motivated and detail-driven professional with one year of experience in handling customer queries, escalations, and
system operations within a fast-paced environment. Skilled at using CRM and ticketing tools to diagnose and
resolve issues, document processes, and support cross-functional technical teams. Experienced in handling end-toend
bookings, KYC verification, customer escalations, and cross-functional coordination across teams.
With few years of experience in the crypto space and a keen interest in Trading, blockchain technology,
cryptocurrency, and Web3, I'm looking to leverage my skills in a customer support role that involves working with
clients in the crypto/Web3/trading space.


Experience: 1 year

Yearly salary: $16,000

Hourly rate: $15

Nationality: 🌏 Remote

Residency: 🇮🇳 India


Experience

QA Engineer
Zaveri Bros
2021 - 2024
Engage with clients to gather project requirements and clarify details, ensuring an understanding of unique specifications for electroplating processes. Perform thorough quality inspections of components, verifying compliance with client expectations and company standards, contributing to high customer satisfaction and repeat business.

Skills

blockchain
customer-service
customer-support
decentralize
defi
english
hindi