anatexis

Co-founder of an international startup that provided impartial market research and education tools for investing. My efforts toward user growth led to a 30% increase within one year through targeted social media engagement and educational initiatives which were instrumental in our success. I helped maintain an impressive 93% customer retention rate, from catering to needs from a diverse client base.

I successfully managed a team of over 30 couriers while interacting with multiple clients concurrently as an independent contractor. Deploying critical communication skills, I utilized audio and digital tools to execute up to 300 daily logistics operations while maintaining a 100% completion rate. I ensured seamless operations and client satisfaction through my proactive problem-solving and management skills.

In this newly created role, I collaborated with management to develop and implement innovative training materials for team members to revamp their skills. I created and established new onboarding and education techniques for employees to ensure their success in their roles. Within 12 months, I trained over 40 new employees and achieved satisfaction ratings of 90% on the education materials implemented.