With a balanced and resilient mindset, I am committed to driving high-quality, efficient, data-driven project delivery. I view challenges as opportunities to generate positive outcomes and lasting value. My passion spans business architecture, project and program delivery, blockchain innovation, transitional strategies, and continuous improvement—combined with a focus on leading high-performing teams and optimizing the processes and systems that support these initiatives.
I lead strategic transformation initiatives, aligning business goals with cutting-edge digital, AI, and data-driven solutions. With over 15 years of experience spanning public and private sectors, I focus on streamlining processes, building scalable business architectures, and contributing to cost-saving programs that deliver multi-million-pound efficiencies. My expertise includes AI Copilot Agent governance, software ROI modeling, and pre-discovery and discovery assessments.
Leveraging skills in AI prompting and Microsoft Copilot, I collaborate with cross-functional teams to implement innovative, data-driven strategies that enhance operational performance. My mission is to integrate advanced technologies into organizational frameworks to drive continuous improvement, foster innovation, and ensure alignment with strategic objectives.
Experience: 11 years
Yearly salary: $0
Hourly rate: $0
Nationality: 🇬🇧 United Kingdom
Residency: 🇬🇧 United Kingdom
Experience
BA/PM & Co-Director
Readsters 2017 - 2021
- Creation of business & software requirements documentation, solution architecture, (SDLC), Business Processes, Project management, Testing (Functional & Operational/Non-Functional), Continuous Business Improvement. - Stakeholder management, UX, customer support, logistics, operations, sales & CRM and high value customers portfolio management, invoicing, procurement analysis, accounts management.
Consultant
Softcat PLC 2016 - 2017
- Creation of business and software requirements documentation & processes. - Stakeholder management, requirements gathering, business briefs, internal and external forms, systems process architecture design & testing. - Operations and high value customers portfolio management.
Consultant
Huntswood 2015 - 2016
- Creating business and software requirements documentation and managing Lean/Six Sigma improvement projects, people management. - Stakeholder management, requirements gathering, systems implementation & testing management (UAT/Regression/Unit/Sanity/Smoke/UX/non-functional).
Business Analyst
Barclays 2013 - 2015
- Stakeholder management & E2E business improvement projects delivery within the trade and working capital division. (Invoice financing). - Operations and high value customers portfolio management of 60+ nationally and internationally trading UK based companies. - Coordination of financial processes, including the accrual process and the analysis and explanation of key variances to operational and Financial Senior Management.
Business Analyst
Hewlett-Packard 2010 - 2013
- Delivering EMEA-level Business Transformation & Process Quality projects. - Defining & establishing customer governance & engagement processes, implementation of E2E business processes, leading project negotiation, delivering training courses, KPI’s, systems and testing of new solutions and tools. - Supporting “Tower” managers in identifying, defining & validating opportunities.
Skills
analyst
architecture
business-development
data-science
product-manager
project-manager
quality-assurance
ui-ux-designer
ux-researcher