Scrum Master

As a product manager, I have successfully led cross-functional teams to deliver high-quality software products on time and within budget, resulting in a 90% on-time delivery rate and a 90% customer satisfaction rate. I have conducted comprehensive market competition analysis and user research, resulting in identifying and prioritizing 10 key customer needs and use cases, which were integrated into the product roadmap and led to a 15% increase in user satisfaction and a 10% increase in revenue.

My ability to communicate effectively with clients has resulted in a 20% increase in customer retention, and my expertise in defining product requirements, including user flows, wireframes, and system diagrams, has resulted in a 25% reduction in development time and improved product quality. I prioritize product initiatives based on quantitative and qualitative data, business strategy, and market context, resulting in a 30% improvement in team productivity and a 20% reduction in product backlog.

Working with UX design teams and technical leads, I have successfully designed features resulting in a 20% increase in user engagement. I also conduct usability testing in collaboration with UX design teams, leading to a 30% improvement in user task completion time and a 40% reduction in user errors. I have worked in an agile environment with technical leads and development teams to ensure high-quality implementation and strategic alignment, resulting in a 50% reduction in development time and improved team collaboration.

As a skilled communicator and project manager, I have effectively communicated, escalated risks, and managed change in real-time, resulting in a 20% reduction in project risks and a 10% reduction in change requests. I have owned and executed release strategy in close coordination with marketing and development departments, leading to a 95% on-time release rate and a 90% customer satisfaction rate.

Experience: 2 years

Yearly salary: $60,000

Hourly rate: $50

Nationality: πŸ‡ΏπŸ‡¦ South Africa

Residency: πŸ‡ΏπŸ‡¦ South Africa


Period Title Company
2021 - 2023 Junior Project Manager Genessys
2019 - 2021 Junior Civil Engineer Wimar (Pty) Ltd