antonbardin

• Led operations across Operations, Sales, Client Processing and Quality Control departments. • Revamped the sales process, increasing qualified leads per salesperson by 110% while reducing call volume by 25%. • Built an internal system to track and evaluate employee performance, optimizing resource allocation for client processing. • Developed a comprehensive knowledge base and onboarding procedures, significantly reducing new employee ramp-up time and the time required to introduce new products. • Automated workflows across HubSpot, Make.com, Monday CRM, Xero, and other tools, minimizing manual tasks. • Designed a detailed sales forecast for 2025, improving strategic planning. • Implemented a company-wide reporting and quality control system, integrating client feedback at seven key touchpoints.

• Created internal structure of Sales department and leaded the implementation of CRM, sales pipeline and sales processes using the latest industry trends. • Closed over 25 partnerships deals. More than 70 were in process. • Launched automatic cold outreach system contacting more than 15,000 monthly prospects monthly. • Significantly reduced cost of qualified lead to USD 2.60. • Created the White Label service which allowed to diversify sales channels and enter B2B market. • More than 15 people in direct and cross-subordination.

Head of Sales and Interim Head of Commerce • Managed and coached the team of 9 salesmen. Over 10 more people were in cross-subordination. • Was a core member of the Management Board. Senior Sales Manager and Head of Commerce assistant • Overachieved quota by 18% in 2022. • Accomplished over USD 2,600,000 in sales. • Coordinated the launch of a new service that generated over USD 230,000 in 5 months. • Directed the redevelopment of Legal Services of the company, added 6 new services to a company’s offer. • Led the development of the Referral (Ambassador) and Refund Policies. • Impacted the marketing strategy and added more than 20 new regions to a sales funnel of the company. • Renewed a sales script, knowledge database, helped to automize several processes within a sales flow that helped to save hundreds of man-hours per month. Sales manager • Achieved over USD 200,000 in personal sales. • Reorganized the process of working with leads, sales cycle, and reduced the backlog of the team from 1,500 leads to 0.

• Founded a consulting agency specialising in e-commerce providing services to the leading companies in various spheres (fashion, cosmetics, dietary supplements, computer peripherals, furniture etc). • Led a team of 10 people and organised internal fulfilment, copywriting, photography services. • Accomplished USD 570,000 in commissions. • Surpassed over USD 38,000,000 in sales for clients. • Closed over 80

• Organized the business of importing portable electronics to Russia (mobile phones, disposable chargers, portable speakers) from the ground up. • Led the negotiations with multiple potential partners from US, China and EU. • Coordinated and forecasted sales in CIS region, implemented a detailed step-by-step business plan to launch sales and expand the territory. • Calculated a pricing model and assessed the impact of various supply chain options. • Led the negotiations with B2B wholesalers and online retailers. • Assisted to the CEO in the company’s pivot to the customs clearance business.

• Assisted placing brokers in negotiations, contract preparation for prospective and existing clients. • Helped the division to overachieve quota in Q4 2016 and Q1-Q2 2017. • Participated as a representative of a company in Broker conference in Hannover, Germany.