anulianyikwa

Web3 Operations & Community Support Specialist

Detail-oriented operations and administrative professional with strong experience in team coordination, training, customer support, and process improvement. I bring a people-first approach to problem-solving, ensuring smooth operations while maintaining high service standards.

With a background in education leadership and organizational support, I excel at onboarding, documentation, stakeholder communication, and workflow coordination. I am highly adaptable, quick to learn new systems, and passionate about supporting growing digital communities and remote teams.

I am particularly interested in contributing to Web3 projects by supporting operations, community engagement, user onboarding, and administrative systems that help teams scale efficiently.


Experience: 5 years

Yearly salary: $30,000

Hourly rate: $15

Nationality: 🇳🇬 Nigeria

Residency: 🇳🇬 Nigeria


Experience

School Operations & Administrative Lead
TUTOR TIME SCHOOL
2014 - 2006
Managed daily operations, staff coordination, scheduling, and records management. Supervised and trained staff, handled stakeholder communication, and supported leadership in process improvement and strategic planning.
Administrative & Customer Support Officer – AfriHUB
AfriHUB
2014 - 2015
Provided customer support, maintained operational records, assisted with documentation and tender preparation, scheduled exams, and supported service improvement initiatives.

Skills

community-manager
english
french
igbo