apontech

Operations Analyst

I am an experienced Operations Analyst with a strong focus on optimizing workflows and processes. I excel in developing and maintaining data pipelines, ensuring data integrity, and creating insightful dashboards and reports. My expertise includes meeting client service level agreements, adhering to deadlines, and upholding contractual commitments to support market research.


Experience: 11 years

Yearly salary: $80,000

Hourly rate: $40

Nationality: 🇺🇸 United States

Residency: 🇺🇸 United States


Experience

Operations Analyst
The Nielsen Company
2022 - 2024
Data Management and Analysis: Collect, clean, and analyze datasets, ensuring data integrity and providing actionable insights to perform valid and accurate worldwide market research for The Nielsen TV & digital ad ratings Operational Support and Optimization: Develop and maintain data pipelines and ETL processes to enhance workflow efficiency. Meet client service level agreements (SLA), deadlines, and uphold contractual agreements Reporting and Visualization: Create dashboards and reports, using AI to predict data modeling and communicate insights to stakeholders effectively execute Python scripts to investigate ad campaigns and enhance their performance efficiently
Field Representative (Data Collection)
The Nielsen Company
2019 - 2022
Gathering data: Using qualitative and quantitative methods to collect information from various sources Validating data: Ensuring data sources are accurate and resolving inconsistencies Analyzing data: Using statistical methods to analyze and interpret information, such as creating data models using statistical software
Product Expert (B2B)
AT&T
2016 - 2019
Proven success driving results in a customer focused organization Strong attention to detail and organizational skills Proficient experience working in Microsoft Excel

Skills

customer-support
english
portuguese
spanish