arahayrapet

I am a Customer Support Specialist with over five years of experience delivering excellent service. I am an expert in live chat support, client onboarding, technical assistance, and community management for both decentralized (DEX) and centralized (CEX) trading platforms, including the dYdX DEX platform, as well as MetaTrader 4 and 5. I specialize in Web3, focusing on trading, OB and API support, blockchain troubleshooting, and transaction verification. I have had great success in community engagement as a Discord Community Manager for dYdX and previously for a CEX company. I also have a strong background in client verification for a CEX platform, with experience processing over 10,000 documents and identifying fraudulent activities.