ardfarez

Senior Customer Service

 Customer Service Representative with 3 years of experience in the financial sector,specializing in efficiently handling customer inquiries,resolving complaints,and managing transaction processes.Strong proficiency in administrative tasks,data entry,and reporting compliance,as demonstrated in previous role as a telemarketer atDolarindo Intravalas Primatama.Skilled in organizational and communication skills,bilingual in English and native language,with a background in software engineering from VOCATIONALHIGHSCHOOL 2 JAKARTA.Passionate about leveraging expertise in customer service to enhance client satisfaction and streamline operational processes at a dynamic company. 


Experience: 3 years

Yearly salary: $10,000

Hourly rate: $20

Nationality: 🇮🇩 Indonesia

Residency: 🇮🇩 Indonesia


Experience

Telemarketer
Dolarindo Intravalas Primatama
2021 - 2024
Serve customer transactions quickly and accurately. Handle customer inquiries and complaints. Perform administrative tasks according to company SOP. Inputting transaction data to the system. Reporting for expenditure transactions to PPATK.

Skills

customer-support
ecommerce
quality-assurance
english