areskb

Technical Customer Support

Self-Taught in Web3, Community Management, Tokenomics & Data Analysis. Gained skills through hands-on experience, independent study, and active participation in crypto communities. Applied knowledge in real-world environments including airdrop strategy, incentive system design, and wallet behavior analysis.


Experience: 4 years

Yearly salary: $70,000

Hourly rate: $0

Nationality: 🇨🇦 Canada

Residency: 🇨🇦 Canada


Experience

Customer Service Advisor
SharpAIO
2024 - 2024
Supported users of SharpAIO, a bot built for sniping shitcoins and minting NFTs. Delivered clear instructions, resolved technical issues, and ensured smooth onboarding.
Game Master
Level Up! Latam
2010 - 2012
Worked as a Game Master for one of the leading online gaming companies, focused on community moderation, event planning, and player support for games such as Ragnarok Online, Perfect World, and The Duel. Ensured a positive user experience by managing in-game behavior and organizing engaging player events.

Skills

communication
community-manager
crypto
data-entry
customer-support
english
portuguese
spanish