aryarama

Marketing Role And Digital Marketing

A recent graduate from Universitas Gadjah Mada with a degree in Banking, I am a highly motivated professional eager to launch my career at the intersection of customer support, marketing, and the transformative world of web3. My academic foundation in traditional finance is complemented by a deep passion for data analysis and the evolving future of the banking industry.

My hands-on experience as a Bank Frontliner provided me with a robust understanding of customer-centric operations, from managing complex transactions to expertly explaining credit and savings products. This role honed my ability to build trust and provide exceptional service—a critical skill for user retention and support in the dynamic web3 space.

Furthermore, my role as PIC Assistant for the Jogja Smart Province program allowed me to develop a unique blend of analytical and leadership skills. I led survey initiatives to measure the real-world impact of digital literacy on MSMEs, directly assessing how technology adoption influences financial inclusion. This experience solidified my ability to analyze user data, derive actionable insights, and spearhead projects that deliver tangible results.

I am now seeking to leverage this unique combination of financial knowledge, customer-facing experience, and data-driven project management to help a pioneering web3 company build trust, educate users, and drive adoption.

Skills: Customer Support & Onboarding | Financial Products (Credit/Savings) | Data Analysis & Survey Management | Project Leadership | Digital Literacy Training | Web3 & Blockchain Enthusiast | Team Collaboration


Experiece: 6 months

Yearly salary: $16,000

Hourly rate: $35

Nationality: 🇮🇩 Indonesia

Residency: 🇮🇩 Indonesia


Experience

Customer Service
BPR Bank Kulon Progo
2024 - 2024
Provided services to customers, such as creating accounts and savings. Created and updated Customer Information File (CIF) data.
Product Marketing
BPR BANK UNIVERSITAS GADJAH MADA
2024 - 2024
Sold and promoted UGM bank products to business owners, especially MSMEs
Assistant to a person in charge (PIC)
DISKOMINFO
2023 - 2023
Survey of MSME respondents to evaluate the positive impacts that occurred during digital literacy training conducted by DISKOMINFO D.I.Yogyakarta.
Digital Marketing
Palemcraft
2023 - 2023
Designed a social media content to market palemcraft’s second brand, D.U.E in Instagram @d.u.e_art. Calculated and reported stock of goods in the warehouse and maintain availability of stock.
Assistant Manager
Arve Babyshop
2021 - 2024
Managed online store platform at shopee @arvebabyshop. Developed partnerships with key suppliers. Maintained customer loyalty, which increased customer retention through quality products.

Skills

customer-support
marketing
english