Client Services / Support Director

I am an experienced, goal orientated and motivated operations and client relationship/success professional, who thrives in a challenging and progressive environment. A creative at heart; by nature, I am constantly looking for effective solutions to improve internal processes and increase revenue.

I have a proven track record of managing and improving both operational flows and customer service levels and relationships, whilst also managing risk appropriately. I have consistently managed the most senior and demanding client relationships throughout my career. I take immense pride in excellent customer service, client experience and overall strategy and I have contributed to these processes for some of the most successful organisations in the world, including 9 years with Goldman Sachs.  I am of an entrepreneurial mindset and keen to join an organisation where I can contribute and can help scale.

Experience: 10 years

Yearly salary: $150,000

Hourly rate: $70

Nationality: 🇬🇧 United Kingdom

Residency: 🇬🇧 United Kingdom


Period Title Company
2005 - 2013 EMEA head of client services Goldman Sachs
2013 - 2019 Client project Mananger Nomura International
2019 - 2020 Project Manager Banco Santander
2020 - 2023 Client experience Director Cornerstone Tax