asif4066

My Current Job Responsibilities: 1. Website Management (WordPress): Manage and maintain the RS USA INC WordPress website, ensuring all content is up-to-date and visually appealing. Upload and edit product listings, images, and blog posts. Troubleshoot basic website issues and coordinate with developers for advanced technical fixes. Implement SEO best practices to improve website visibility. Ensure mobile responsiveness and cross-browser compatibility. 2. Online Store Management (Amazon & eBay): Create, update, and optimize product listings on Amazon and eBay platforms. Monitor inventory levels and coordinate with the warehouse for restocking. Track and analyze sales performance across platforms. Respond promptly to customer questions and reviews. Handle order processing, returns, and issue resolutions. 3. Customer Support: Provide timely and professional email and chat support to customers. Resolve product-related queries, order issues, and returns efficiently. Maintain a high level of customer satisfaction through clear and courteous communication. Document recurring issues and suggest process improvements. 4. Front-End Website Development: Assist in developing and updating front-end website components using HTML, CSS, and basic JavaScript. Collaborate with design and marketing teams to implement promotional banners, landing pages, and other content. Ensure web pages are optimized for speed, usability, and accessibility. Perform regular site testing and quality assurance checks. 5. Administrative Duties: Maintain records of sales, customer interactions, and website updates. Generate periodic performance reports for online stores and website traffic. Support the marketing team with data entry, content scheduling, and campaign monitoring. Coordinate with external vendors or freelancers when needed.