atheceliona

Customer Service Executive

8+ Years of Experience | International Recruitment | Operations | CX Leader

If you need someone who can source top talent, de-escalate a frustrated customer, and keep a 20-person team on track — all before lunch — that’s where I thrive. I’m Ahde, a people-first professional with 6+ years spanning international recruitment, customer experience, content moderation, and sales team leadership across Indonesia, Thailand, and the APAC region.

As a recruiter, I’ve managed full-cycle hiring for BPO and multinational clients — from crafting job descriptions and headhunting passive candidates to coordinating final offers. As a content moderator at Concentrix Thailand (3+ years), I reviewed high-volume user-generated content and upheld platform integrity standards. Earlier in my career, I led a 20-agent property sales team in Thailand and handled 100–150+ customer interactions daily across calls, email, and live chat — consistently hitting KPI targets.

I’m adaptable, cross-cultural, and genuinely enjoy roles that mix people, process, and problem-solving. Whether you’re hiring for a recruiter, CX lead, content moderator, or operations role — I’d love to connect. Reach me at [email protected] or via DM.


Experience: 5 years

Yearly salary: $14,000

Hourly rate: $15

Nationality: 🇮🇩 Indonesia

Residency: 🇮🇩 Indonesia


Experience

Content Moderator
Concentrix Thailand
2022 - 2026
Checking content and monitize account

Skills

admin
customer-service
recruiter
virtual assistant
customer-support
english