Curious learner with a strong background in customer service and operations, now growing in the Web3 space as a remote Virtual Assistant. I transitioned from managing a retail store for 5+ years to working with clients remotely across industries — blending discipline, adaptability, and a people-first approach.
Currently expanding my skills in decentralized tech, community support, and async workflows. I thrive in fast-paced environments and love collaborating on meaningful projects that challenge the norm.
Open to remote-first roles in operations, community, or support within the Web3 ecosystem. Let’s build the future together.
Experience: 5 years
Yearly salary: $40,000
Hourly rate: $10
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Virtual Assistant
Remote Worker Indonesia 2023 - 2025
1. Executing general tasks to support daily operations and enhance organizational efficiency. 2. Helping with seamless communication within the organization through effective email and message management. 3. Maintaining calendars and schedules, coordinating appointments, and optimizing workflow.
Store Manager
Duocell Medical Phone Indonesia 2019 - 2025
I am a results-oriented man with experience in managing stores from upstream to downstream all activities and leadership roles. Lead and manage daily store operations both offline and online, including sales and services. Expertise in leading teams to improve performance, increase store revenue, customer loyalty, and build partnerships with other suppliers. Specializes in helping company problems both from customer and other external parties, as well as the negotiation process until make it deal. Extensive experience in the world of cellphone servicing, spare parts, tools, and various cellphone programming, also familiar with recruitment systems, human resources and employee payroll.
Skills
customer-success
customer-support
email-marketing
marketing
marketing-analyst
marketing-communication
office manager
virtual assistant
virtual-assistant
english
indonesian
malaysian
