banmope
Service Desk Analyst/Customer Service
I've worked as a desk-side support and service desk/customer service representative. I am looking for a remote position as a customer service representative or remote computer support technician.
Experience: 10 years
Yearly salary: $46,000
Hourly rate: $30
Nationality: 🇨🇦 Canada
Residency: 🇨🇦 Canada
Experience
Computer Support Technician
Samgrade Energy Resources Ltd 2019 - 2024
Provide first-line technical support. Installed, configured, and maintained computer systems, peripherals, and applications. Performed regular system updates, patches, and antivirus scans. Assisted with printer setup, connectivity, and driver installations.
Desk-Side Support
Tricontinental Distributions Ltd 2012 - 2017
Diagnosed and resolved hardware, software, and network issues. Managed user accounts and permissions through active directory. Set up and maintained office equipment such as routers, switches, and access points.
Skills
machine-learning
customer-support
english