bcarvalhas

TalentFy is an HR/AI company. While there i've Amplified company growth through effective execution of growth initiatives, resulting in a 50% increase in Lead-to-Demo metrics and a 30% increase in Demo-to-Customer conversion rates. Led a team of 7 Account Executives and SDRs, overseeing all aspects of onboarding processes alongside Sales Enablement. Collaborated cross-functionally to devise and implement growth strategies, focusing on increasing Customer Lifetime Value (LTV) and optimizing Customer Acquisition Cost (CAC). Oversaw the after-sale and Customer Acquisition departments, leading to a 20% increase in customer retention rates and upselling. Managed enterprise account negotiations with a proven track record of securing favorable deals and partnerships. Achieved ambitious growth targets while maintaining a commitment to achieving excellence. Responsible for Profit and Loss (P&L) management in the Customer Acquisition department, achieving cost savings of 5%. Using Sales Leadership capabilities for current team, empowering their skills.

Achieved 120% of GMV (Gross Merchandise Value) compared to P&L's forecast within the first year while being responsible for brand and company implementation. Mentored and led a high-performing team of 12 SDRs, including one team leader, to help them reach their full potential. Streamlined the sales enablement workflow, resulting in optimized KPI attainment and taking full ownership of the onboarding process for new team members. Collaborated closely with the central team on Portugal and Europe Profit and Loss (P&L) forecasts. Played a pivotal role in the creation of OpenEnglish's Business Process Outsourcing (BPO) division within the Middle East and Africa (MEA).

Launched the Future Foods Department in Portugal, defining and executing the Go-To-Market strategy in collaboration with the EMEA central team. Led the Portuguese Sales Operation, securing 300 B2B customers, achieving 100% alignment with P&L's customer acquisition and growth forecasts. Mentored a high-performing team of 5 Sales stars, overseeing onboarding and sales enablement strategies. Forged strategic partnerships for streamlined customer onboarding, including notable examples such as Otter, SIBS, and Cisco.

Cultivated strategic partnerships with UK and Ireland SMB restaurants: Overachieved by 30% KPI attainment. Led contract negotiations, fostering working relationships. Collaborated with UK and IRL territory teams in order to attain more brand awareness and ensure customer retention and increasing upselling.

Drove retail and field sales operations with a keen focus on results, achieving sales targets consistently. Led store and team management efforts, meticulously tracking and exceeding KPIs, fostering a culture of high-performance. Provided continuous coaching and daily guidance to the team, ensuring exceptional sales outcomes.

Sales Development representative leading the day-to-day team's operations and KPI attainment. Responsible for team's new joiners and day to day market penetration.