bcviadesign

UX/UI Designer skilled in user-centered design who generates robust solutions with a background in visual design, and customer service. Having prior experience in customer service has strengthened my ability to think analytically and empathetically and awakened my drive to become the human-centric designer that I am. As a lifelong learner this list will inevitably continue growing, but my skills so far include:

Software:
Figma, XD, Sketch, InVision, Webflow, Wix, Adobe Suite, Google Suite, Basic HTML/CSS

Research/Design Skills:
Competitive Analysis, Heuristic Evaluation, Journey Mapping, Empathy Mapping, User Interviews, User Testing, Benchmarking, Ethnography, Task Analysis, Wireframing, Rapid-Prototyping, Brand Development

Additional Skills:
Customer Service, Management, Accounting, Marketing, Scheduling, Sales, Social Media Management, Advertising