beafowowe
Client Relationship Manager
Highly motivated and results-driven professional with extensive experience in client relationship management. Proven track record in driving revenue growth, project managing cross-functionally, and implementing efficient processes. Adept at managing stakeholder relationships, identifying improvement and growth opportunities, and ensuring project success. Seeking Project Management and Business Analyst roles to leverage my expertise in strategic planning, client engagement, and data-driven decision making.
Experience: 2 years
Yearly salary: $86,000
Hourly rate: $45
Nationality: 🇬🇧 United Kingdom
Residency: 🇬🇧 United Kingdom
Experience
Client Relationship Manager
Vitesse PSP 2022 - 2024
Managing a portfolio of tier 1 insurance clients, driving revenue growth and client satisfaction. Led cross-functional projects, ensuring successful implementation, expansion, onboarding, and integration aimed at improving client and system efficiency. Facilitated training sessions and provided ongoing support to clients, ensuring seamless adoption of company products and services. Identified process improvement opportunities, providing actionable recommendations to internal teams. Monitored project progress, performance metrics, and maintained high levels of client satisfaction.
Team Leader
Intelligent Office 2021 - 2022
Led a team of 10, ensuring high-quality performance and efficient support for Capsticks LLP staff. Managed and coordinated workflow and allocation, project management, audits, enhancing team productivity, and service delivery. Oversaw document production, quality checking and assurance, maintaining compliance with legal standards.
Administrator
Chelsea and Westminster Hospital 2017 - 2020
Coordinated medical checks and managed databases, providing regular performance updates and KPI data. Assisted in teaching information systems to staff, transcribing reports, and coordinating meetings. Provided support during the Covid-19 pandemic, ensuring continued service delivery.
Skills
account-manager
analyst
crm
customer-success
customer-support
legal
microsoft
project-manager
remote
salesforce
strategy
sales
english