besimpson

Managed a $3.5M ARR portfolio of enterprise clients including Amazon, Pfizer, and Airbnb, achieving consistent 120%+ quota attainment. Acted as a trusted advisor to key stakeholders, leading to successful expansion opportunities and contract renewals. Conducted strategic business reviews, aligning OpenReel’s platform to client goals, resulting in a 32% increase in close rates through effective product demos and upsells. Collaborated closely with the Customer Success team to ensure smooth onboarding and customer engagement strategies, increasing client retention by 25%. Led the renewal process and consistently exceeded revenue targets by leveraging data-driven account management strategies.

Managed a diverse portfolio of accounts, resulting in a 32% increase in close rates by building strong relationships and driving customer loyalty. Partnered with cross-functional teams, including marketing and customer success, to optimize customer experiences, contributing to growth and retention. Provided actionable insights to drive customer satisfaction, leading to increased renewals and expansion within existing accounts.

Managed over 30 accounts, driving revenue growth by optimizing client budgets and developing customized proposals. Improved operational efficiency by 20% through close coordination with luxury hospitality and brand managers, ensuring compliance and reducing issues by 15%.

Oversaw a $1.5M portfolio, managing daily operations and large-scale logistics for a prestigious financial firm across multiple locations.

Generated over $650K in sales by acquiring new accounts and delivering exceptional service, driving customer loyalty and long-term relationships.