bigsoto

Managed and lead a team to exceed key performance indicators (KPIs) and drive business growth. Coordinated interviews for new hires, reviewing CVs and portfolios to ensure strong candidate selection. Conducted bi-weekly one-on-one meetings with team members to address concerns, clarify needs, and enhance their development. Built and maintained strong relationships with stakeholders, ensuring successful partnerships and program outcomes. Met with international lawyers and conducted legal research, providing management with insights to support decision-making. Converted leads into paying clients while ensuring a smooth onboarding process.

Managed, cataloged and digitized over 100,000 ancient historical materials, including books, photos, and documents, ensuring their preservation and proper indexing. Trained team members in manipulation, conservation, and organization best practices; ensuring consistent handling of materials. Conducted conservation interventions on items affected by fungi, humidity, and other deterioration factors. Developed a comprehensive inventory spreadsheet for cataloging religious artifacts across multiple locations.

Conducted guided tours in English and Spanish, adapting content for diverse audiences, including tourists, students, and other visitors. Translated and redesigned exhibit texts into a digital format for accessibility, focusing on permanent English translations. Documented and inventoried historical artifacts including paintings, photographs, and metallic pieces while creating detailed descriptions and assessing conservation conditions. Performed basic cleaning and maintenance of historical items, focusing on furniture and wooden artifacts in storage areas.