bode1
Customer Support & Community Moderation Specialist
Customer Support Specialist with experience helping customers through email, live chat, and phone while delivering fast, empathetic, and solution-focused support. I enjoy solving problems, communicating clearly, and turning difficult situations into positive customer experiences.
I learn new tools quickly, collaborate across teams to improve both customer satisfaction and internal processes. I value ownership, attention to detail, and continuous learning, and I'm happy to support innovative companies building products that make a real impact.
I'm currently looking for a remote Customer Support, Customer Success, or Community Moderator role where I can grow my career, help customers succeed, and contribute to a team that values empathy, collaboration, and continuous improvement.
Experience: 3 years
Yearly salary: $24,000
Hourly rate: $15
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
PCA
Walgreens 2025 - 2026
Made outbound calls to patients to schedule medication deliveries, verify delivery details, and ensure timely service. Handled inbound calls from patients and prospective patients, answering delivery related questions and directing inquiries to the appropriate department when needed. Provided professional, empathetic support while assisting patients with scheduling and resolving routine service concerns. Verified patient information and maintained accurate records in accordance with company procedures and confidentiality requirements.
Skills
community-manager
customer-success
customer-support
moderator
project-manager
quality-assurance
english