bongbilly
Customer Service Officer
I am a dedicated and adaptable professional with experience in customer service, communication, and problem-solving. With a strong background in handling objections, conflict resolution, and CRM tools, I excel in managing interactions and improving operational efficiency.
I thrive in fast-paced, dynamic environments, where I can leverage my skills in multitasking, public speaking, and data analysis to create a positive impact. Open to exciting opportunities across industries, I am eager to contribute, learn, and grow in a forward-thinking team.
Let’s connect and explore new possibilities! 🔥
Experience: 3 years
Yearly salary: $12,000
Hourly rate: $10
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Accounting & Online Inventory Control
PT Matesu Abadi, Jakarta, Indonesia 2019 - 2023
Financial & Inventory Reconciliation – Manage accounting records and ensure online stock accuracy matches financial reports. Digital Stock Control – Conduct online stock audits, track inventory movements, and resolve discrepancies using digital tools.
Customer Service Officer
PT Bank Central Asia, Tbk, Jakarta, Indonesia 2016 - 2019
Customer Assistance – Provide banking information, handle inquiries, and assist with account services. Problem Resolution – Address customer concerns, process transactions, and ensure service excellence.
Administration Staff
PT Pan Pacific Insurance, Jakarta, Indonesia 2013 - 2014
Data Management – Organize and update documents, reports, and records. Coordination – Handle communication, scheduling, and administrative tasks.
Skills
accounting
admin
community-manager
marketing
sales
customer-support
english
indonesian