boristheblade

Business And Operations Leader

Business and operations leader with more than 20 years of experience building companies, leading teams, improving operations, and creating exceptional customer experiences across construction, fitness, hospitality, and Web3. Throughout my career I have founded multiple businesses, managed international operations, developed high-performing teams, and successfully transitioned between industries while consistently delivering business growth and operational excellence. Over the past several years I have focused primarily on the Web3 ecosystem, supporting blockchain projects, startups, and global communities through operations, customer success, community management, quality assurance, marketing, and business development. I thrive in fast-moving environments where leadership, adaptability, clear communication, and operational excellence drive long-term success.

Experience: 5 years

Yearly salary: $50,000

Hourly rate: $30

Nationality: 🇫🇮 Finland

Residency: 🇫🇮 Finland


Experience

General Manager
Unit27 Koh Samui
2018 - 2019
Led the complete operation of a premium international fitness facility, overseeing daily operations, staff leadership, customer experience, scheduling, and business performance.
Entrepreneur & Operations Leader
Finland & Thailand
2011 - 2021
Founded, launched, and operated multiple successful businesses, managing every aspect of operations, recruitment, sales, marketing, customer experience, and business development. Built two businesses from zero to approximately 300–500 active members within two years. Successfully launched and operated businesses in both Finland and Thailand. Built customer communities that continue to operate successfully more than a decade later. Recruited, developed, and led high-performing teams while maintaining consistently high operational standards.
Business Owner
Construction Company
2000 - 2012
Founded and managed a successful construction company, overseeing projects, budgets, client relationships, subcontractors, quality control, and business development.

Skills

customer-success
customer-support
marketing
social-media
community-manager
english