bountybars
Kyc/Kyb Analyst
I’m a fraud and financial crime analyst with experience across banking, fintech, and consulting. My work has spanned customer operations, regulatory compliance, and investigative analysis, with a focus on identity, disputes, and fraud detection.
What drives me is the challenge of spotting patterns, reducing noise, and making accurate calls under pressure. I thrive in high-volume case environments where attention to detail and independent judgment matter most.
I’m now looking to grow further in financial crime prevention and compliance, with a long-term interest in law enforcement and investigative work.
Experience: 3 years
Yearly salary: $54,000
Hourly rate: $30
Nationality: 🇮🇪 Ireland
Residency: 🇦🇺 Australia
Experience
Identity Operations & Disputes Agent
ANZ Plus, Melbourne 2023 - 2024
Investigated identity fraud, unauthorised transactions, and card disputes across ANZ’s digital banking platform. Applied AML/CTF regulatory frameworks to assess and report suspicious activity. Collaborated with cross-functional teams to streamline fraud resolution procedures. Utilised fraud detection systems & CRM to mitigate customer and institutional risk. Raised and managed customer disputes through the Visa chargeback process, ensuring timely submission of evidence and resolution in line with scheme rules and regulatory obligations.
Telephony Analyst
KPMG, Glasgow 2021 - 2022
Supported internal bank clients with complex onboarding requirements, focusing on AML/CTF compliance and risk mitigation. Guided stakeholders through detailed documentation processes, helping them meet legal obligations while maintaining strong relationships. Promoted to onboarding trainer after four months, mentoring new staff and standardising procedural knowledge across the team. Developed proficiency in internal systems and documentation frameworks, contributing to higher team efficiency and consistency.
Assistant Manager
OFGEM, Glasgow 2020 - 2021
Managed accounts related to renewable energy schemes, ensuring that installations across the UK adhered to public sector regulations. Reviewed applications, handled disputes, and communicated directly with applicants to verify eligibility and process subsidies. Prioritised workloads under pressure, managing large volumes of correspondence while maintaining accuracy and timeliness. Worked within a high-compliance environment where transparency, neutrality, and fairness were essential.
Customer Service Advisor
Bank Of Ireland, Dublin 2019 - 2020
Handled a wide range of customer queries related to banking access, mobile payments, security features, and digital registration. Worked closely with AML and fraud teams to flag suspicious activity, validate identities, and ensure customer protection.
Skills
analyst
kyb
kyc
english